Upgrade software on Avaya ERS 4800 over Diagnostic Tools

Task

Upgrade the Diagnostic Tools and BOSS on Avaya ERS 4850 with USB stick over Diagnostic Tools.


Scenario

Upgrade the Diagnostic Tools and BOSS over Diagnostic Tools. Sometimes BOSS can be corrupted and can not be loaded correctly. You have to make an upgrade over Diagnostic Tools. Check the procedure to make a slowly upgrade.


Hardware | Software

  • ERS 4850GTS-PWR+ with BOSS v5.9.3.023 + Diagnostic Tools v5.8.0.1

Solution | Overview

Step 1: Start Diagnostic Tools.

Step 2: Download the software.

Step 3: Upgrade the Diagnostic Tools.

Step 4: Upgrade the BOSS.

Step 5: Verify the upgrade.


Solution | Detailed

Step 1: Start Diagnostic Tools.

During booting the switch just press the CTRL+C.

Booting...
Boot Version 5.6.0.8 Mar 02 2012, 09:50:07

Starting Diagnostics...
Ethernet Routing Switch 4850GTS-PWR+
Reading MAC Address...
MAC Address: 24-D9-21-E1-24-00
Resets: 26.

Dip Switch in Base Unit position
RAM size: 1GB
FLASH size: 64MB
Super ISO is present

Attaching SOC unit 0... PCI device ASIC attached as unit 0

Diagnostics 5.8.0.1 Jun 22 2016, 10:00:23

Press Control-C to Enter Diag

>> Break Recognized - Wait...

 

Step 2: Download the software.

From DT’s menu press “d”.

Press 'a' to run Agent code
Press 'd' to download agent/diag/bootloader code
Press 'e' to display Errors
Press 'i' to initialize config flash
Press 'p' to run POST tests
Press 'r' to reset the box...

 

Step 3: Upgrade the Diagnostic Tools.

Press “2” to first upgrade the Diagnostic Tools. The BOSS will be upgraded on after that.

Wait...

Download Code to:

 1 - Agent Version: 5.9.3.023
 2 - Diagnostics
 3 - Legacy Diagnostics
 4 - Boot-Loader

Select [ ] : 2

———

Select USB Flash and write the filename.

 1 - Download via TFTP
 2 - Download via USB Flash

Select [ ]: 2
Enter Filename [ ]: 4000_58003_diag.bin

———

Wait for loading the software and press “Y” to make an upgrade. In the end restart the switch.

(Re)scan USB...
USB: USB EHCI 1.00
scanning bus for devices... 2 USB Device(s) found
scanning bus for storage devices... 1 Storage Device(s) found
...............................................................
...............................................................
...............................................................
...............................................................
Len= 0x1D863D= 1934909. (@04000000)
Diag Version= 5.8.0.3 ModelMask= 0x1F800

Program Y/N [ N ]: Y
Erasing - Wait 16 sec...
Programming - Wait 11 sec...

 

Step 4: Upgrade the BOSS.

Start the Diagnostic Tools and choose the “d” to download the software. Then press 2 to use the USB stick and write the filename.

Download Code to:

 1 - Agent Version: 5.9.3.023
 2 - Diagnostics
 3 - Legacy Diagnostics
 4 - Boot-Loader

Select [ <agent> ]: 1

*********

 1 - Download via TFTP
 2 - Download via USB Flash

Select [ <tftp> ]: 2
Enter Filename [ ]: 4800_5100011s.img

———

Wait for loading the software and press “Y” to make an upgrade. In the end restart the switch.

(Re)scan USB...
USB: USB EHCI 1.00
scanning bus for devices... 2 USB Device(s) found
scanning bus for storage devices... 1 Storage Device(s) found
..............................................................
..............................................................
..............................................................
..............................................................
Len= 0xC58530= 12944688. (@04000000)
Agent Version= 5.10.0.011 ModelMask= 0x1E000

Program Y/N [ N ]: Y
Erasing - Wait 160 sec.

 

Step 5: Verify the upgrade.

After rebooting the switch and loading the BOSS just tip the command below.

sh boot
*******

Unit   Agent Image  Active Image  Diag Image  Active Diag
-----  -----------  ------------  ----------  -----------
1      5.10.0.011   5.10.0.011    5.8.0.3     5.8.0.3

* - Unit requires reboot for new Active Image to be made operational.
# - Unit requires reboot for new Diag to be made operational.